AI back office online — working right now
The AI back office for small & mid-sized contractors
You're busy running the day-to-day. Lumen organizes your company's leads and runs everything after — so no lead waits, no follow-up slips, and your evenings are yours again. We make it easy for you.
Right now, our AI is handling: lead follow-up
▲ This is your customer's first minute with Lumen — playing automatically. Run it yourself ↓
Built by contractors, for contractors.
The real problem
You're estimating on the kitchen table, returning calls from the truck, and chasing leads that came in three days ago. The work isn't the problem — everything around the work is.
The system
We will help you organize your company's leads — then we run everything that happens to them next, under your brand.
Every lead from every source lands in one clean pipeline — named, tagged, and tracked from first click to final invoice. Nothing sits in a random inbox again.
Facebook and Instagram campaigns built for home-service contractors, aimed at homeowners in your service area — targeted, tested, and tuned weekly. Lead generation is a paid service: you fund the ad budget, we run it like it's our own money.
Homeowners enter their address and get a ballpark estimate on the spot. They arrive warm and educated instead of cold and curious.
Every inquiry gets a personal text in about 60 seconds — day, night, weekends, while you're on a roof. Speed wins jobs; we make you first, every time.
Our AI calls your leads, verifies their information, answers the standard questions, and asks for the appointment — the calls you'd otherwise miss in the truck.
The AI calls your leads, asks for the appointment, and puts it on your calendar when they say yes. Confirmations and reminders go out automatically, and no-shows get a re-book call. Not every lead says yes — but every lead gets asked, fast.
Not ready today? The system keeps working them — texts and emails over weeks and months until they're ready. Old leads become new jobs.
Confirmations, reminders, "we're on our way," review requests — your clients hear from your company at every step, automatically.
Invoice reminders and polite-but-persistent AI follow-up calls on unpaid balances — if you need it. You did the work; we help you get paid for it.
When a job is completed, we ask your customer for a review — automatically, at the right moment. Great experiences head to Google; unhappy customers come to you first, so you can make it right before it goes public.
Part of your stack: your team measures any roof from satellite imagery in minutes — no truck roll, no ladder — and the numbers drop straight into the estimate and the lead's record in your pipeline.
Watch it work
This is a live simulation of a Lumen pipeline on an ordinary Tuesday. Leads come in, the AI works them, appointments land on the calendar — no office admin required.
Replace — or reinforce
For owner-operators doing the office work themselves: Lumen takes the whole office load — lead intake, follow-up, scheduling, reminders, review requests, invoice chasing. One system instead of a hire you don't have time to train, at a fraction of a salary.
For companies with an office person drowning in data entry: the AI does the repetitive 80% — instant responses, data cleanup, reminders — so your admin spends their day on customers and closing, not copying things between apps.
Live demo
This is exactly what your customers will experience. Enter your info, verify your cell by text, and our AI calls to verify your details and ask for an appointment — live, in about a minute.
Your demo phone is ready.
Press “Start the Live Demo” and watch this screen.Do the math
Drag the sliders. These are your numbers, at your rates — no fine print.
How it works
Pricing
Start with marketing and lead handling. Add the AI stack when you're ready — most contractors do.
Marketing + Leads
$900/mo
Ad budget is separate: spent on your card, always your account.
Add the AI Stack
+$1,000/mo
AI voice is billed per minute of usage — tracked and reported by us, no bundles, no surprise bills.
Full stack: $1,900/mo — still less than one office hire, and it never takes a day off.
FAQ
If your "admin" is you doing paperwork at night — yes, that's exactly the job Lumen takes. If you have a great office person, Lumen aids them: the AI absorbs the repetitive follow-up, data entry, and reminders so they can focus on customers. Replace or reinforce — your call.
Run the live demo above and judge for yourself — it calls, verifies information, and asks for the appointment in a natural conversation, under your company name — and puts it on the calendar when they say yes. Your customers talk to "your office," not to a machine with a name tag.
Roofing, remodeling, HVAC, plumbing, electrical, siding, windows, and exteriors — small and mid-sized contractors who are busy running the day-to-day.
You do. Every lead, conversation, and appointment lives in your pipeline, under your brand. Monthly exports, no hostage situations.
Marketing and lead handling is $900/mo. The full AI stack — AI calls, follow-up, appointment setting, reviews, and estimating — is $1,000/mo more. AI voice is billed per minute of usage, tracked and reported, so there are no surprises. Your ad budget is separate, spent on your own card, and always yours. Compare that to one loaded office salary.
The back office typically goes live within days of onboarding. The AI starts working the minute the first lead comes in — nights and weekends included.
Free strategy call
Tell us about your company. We'll show you exactly what your AI back office would run — and what it should earn you.
